Client Account Specialist
Tampa
October 23, 2019

FrankCrum Staffing has an opening for a Collection Specialist for a company in the Brandon area. This position works with the Client Services team and other departments, by providing documents to assist with collection realization.

 

Essential Duties and Responsibilities:

  • Must be self-motivated and possess a high level of professionalism.
  • Personally interact with the attorneys, their assistants, and clients.
  • Respond to requests quickly, effectively, and accurately, as needed.
  • Excellent organizational, problem-solving, and time management skills.
  • Must be able to work professionally and cooperatively with peers and management.
  • Responsible for providing invoice copies and statements of account to attorneys, clients, or colleagues within the Operations Center.
  • Monitor and manage the Client Services team email, Account Services, and the Firm’s billing voicemail mailbox.
  • Assist Client Accounts Analysts and Senior Client Accounts Analysts, as needed.
  • Generate monthly reminder statements and distribute to the Firm’s clients via mail or email.
  • Process returned mail through research of the Firm’s financial system and online resources.
  • Special projects and additional duties as assigned.

Qualifications:

  • 2 - 5 years’ experience in related area.
  • Excellent communication skills, both oral and written.
  • Excellent interpersonal skills and ability to use good judgment.
  • Excellent computer skills.
  • Basic knowledge of accounting functions.
  • Basic knowledge of MS Office.
  • Must be physically capable of moving boxes and or furniture weighing as much as 35 lbs.

Minimum Education:

  • Bachelor’s degree preferred or relevant work experience 

 

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FrankCrum is an equal opportunity employer prohibiting discrimination on the basis of race, color, sex, age, religion, national origin, disability, marital status and any other characteristic protected by local, state or federal law.

 

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